Service Terms & Conditions
- Initial deposit of 25% of total price required to book event. This deposit becomes non-refundable within 14 days of the event
- Final payment must be made in advance (3 days prior to delivery)
- Any cancellation outside two-weeks will be refunded less any applicable fees
- Personal checks are not accepted
- Rack deposits will be forfeited if not returned within 1 week: (refund will come in the form of method of deposit)
- Racks must not sit in direct sunlight
- Parties do NOT include: tablecloths, coffee urn, cold cups, aluminum foil, cake plates, cake forks, butter or grated cheese
- JohnClaude will not be responsible for any damages caused by sternos
- Sternos must sit in chaffing dish racks only
- Upon completion, remove food pans and let cool before refrigeration.
- All changes must be made at least (7) seven days in advance
- All Prices are subject to change
- For your convenience we accept: Visa, MasterCard, American Express, Discover, Certified check or Cash
- All Products subject to 7% sales tax
- Delivery/Setup Charges Apply