Service Terms & Conditions 2018-04-24T20:53:55+00:00

Service Terms & Conditions

  • Initial deposit of 25% of total price required to book event.  This deposit becomes non-refundable within 14 days of the event
  • Final payment must be made in advance (3 days prior to delivery)
  • Any cancellation outside two-weeks will be refunded less any applicable fees
  • Personal checks are not accepted
  • Rack deposits will be forfeited if not returned within 1 week: (refund will come in the form of method of deposit)
  • Racks must not sit in direct sunlight
  • Parties do NOT include: tablecloths, coffee urn, cold cups, aluminum foil, cake plates, cake forks, butter or grated cheese
  • JohnClaude will not be responsible for any damages caused by sternos
  • Sternos must sit in chaffing dish racks only
  • Upon completion, remove food pans and let cool before refrigeration.
  • All changes must be made at least (7) seven days in advance
  • All Prices are subject to change
  • For your convenience we accept: Visa, MasterCard, American Express, Discover, Certified check or Cash
  • All Products subject to 7% sales tax
  • Delivery/Setup Charges Apply